Ooi & Ooi

Malaysia

Analysis

Overview

Ooi & Ooi provides specialist dispute resolution services to both domestic and regional clients. The boutique firm handles an array of contentious matters, including contractual disputes for businesses, shareholder claims, and banking litigation. The firm’s dispute resolution experts also advise on construction, infrastructure and real estate disagreements encompassing contractual breaches, defects, non-payment, and project delays. Ooi & Ooi is led by partners Nicholas Ooi and Natalie Ooi, who have extensive experience litigating high-value and complex commercial disputes.

Client feedback 

“They are professional and serve their clients well.” – Corporate and M&A 

“I would say that the firm’s lawyers gave me personal attention, which I really appreciated.” – Dispute resolution 

“Easy to deal with; clear and effective communication; knowledgeable.” – Dispute resolution 

“Ooi & Ooi have several commendable attributes. Their legal knowledge, particularly in property law and dispute resolution, has been crucial for our operations. Their ability to simplify complex legal processes and translate them into actionable business decisions is a valuable trait. In courtroom situations, their preparation and articulation have played significant roles in shaping outcomes. The team has consistently shown responsiveness, effectively dealing with the unpredictability that often arises in legal scenarios.” – Dispute resolution 

“They always gave us personal attention on every matter we asked of them. For litigation matters, the lawyers always think a few steps ahead, which is very good for us. They are always on point with their advice and will go the extra mile to defuse any unforeseen situation.” – Real estate 

Natalie Ooi 

“Natalie Ooi, the key lawyer from Ooi & Ooi who worked closely with us, stands out for her exceptional legal acumen, responsibility, and innovative problem-solving approach. Natalie’s extensive knowledge of the legal landscape is a major asset. She consistently provides sound advice based on a deep understanding of both the broad legal framework and the specific regulations that govern our sector. Her advice is not only grounded in legal theory, but also tailored to the practical needs of our business. Her sense of responsibility is exemplary. Whether she is managing a complex transaction, resolving a dispute, or representing us in court, she is consistently thorough and committed. She pays attention to details, ensures all loose ends are tied up, and reliably meets deadlines, all of which are critical for the smooth running of our operations. Perhaps most notably, Natalie has a unique ability to think outside the box. In the face of complex legal dilemmas, she doesn’t just apply standard solutions; instead, she creatively devises innovative strategies tailored to our unique situation. This attribute has been instrumental in finding effective resolutions for our cases and shaping more favourable outcomes. Her ability to see things from a fresh perspective and consider all angles is a tremendous advantage in the intricate world of legal practice.” 

“The fact that we followed her from Skrine to Ooi & Ooi shows how much we trust her advice. She has been our go to lawyer for the past 10 years.”

“She is very bright and, given her relatively young age, I am sure she will become a very in-demand lawyer in a few years.” 

Nicholas Ooi 

“He is professional and innovative.” 

“Nicholas is a clear and effective communicator and is easy to deal with.” 

Dispute resolution

Work highlights

Acted for Jub Padu and successfully settled a RM2.67 million ($575,000) negligence suit against a quantity surveyor firm without trial. While compiling the voluminous contract documentation for trial, CREC withdrew its claim against the firm’s client without the matter proceeding to trial and without liberty to file afresh, effectively vindicating the client. 

Recovered vacant possession of more than 100 units of serviced apartments for a landlord involved in a RM2.5 million dispute with a short-term accommodation operator over unpaid rental profit. 

Acted for Country Heights Damansara Kuala Lumpur Residents’ Association (CHDRA) and 31 of its owners in proceedings against the developers of Country Heights Damansara (CHD) for breaches of consent order terms. The dispute has been widely reported in the news because an entire neighbourhood’s water supply was disrupted as a result of lack of maintenance and the water infrastructure has yet to be handed over to the local authorities. 

Key clients 

BCB, Lion Global Forwarding, Perbadanan Pengurusan Merchant Square (MSQ)